24/7 MONITORING · CLOUD · SECURITY · DEVOPS

Annual Cloud Maintenance & Support.

Keep your business applications secure, optimized, and always available with proactive cloud maintenance, performance monitoring, security updates, backups, and expert technical support.

MEASURABLE BUSINESS OUTCOMES

Maintenance is an Investment, Not a Cost.

Unmanaged software degrades over time. Our proactive Cloud Managed Services ensure your digital assets remain secure, performant, and aligned with your business goals.

High Availability

99.99% Guaranteed Uptime

Every minute of downtime costs you revenue. We architect and monitor your infrastructure to ensure continuous availability.

Automated Backups

Zero Data Loss

Automated hourly database snapshots and geo-redundant storage guarantee your critical business data is never lost.

Fixed Monthly Cap

Predictable IT Spend

Move from unpredictable emergency break-fix costs to a predictable, flat-rate monthly operational expenditure (OpEx).

Proactive Patching

Bulletproof Security

We patch zero-day vulnerabilities in your OS, dependencies, and frameworks before hackers can exploit them.

< 15min MTTR

Faster Issue Resolution

Our dedicated DevOps engineers are alerted to anomalies before your users even notice, drastically reducing Mean Time To Resolve.

Auto-Scaling

Elastic Scalability

Your infrastructure automatically scales up during traffic spikes and scales down during off-hours to optimize cloud bills.

CORE AMC SERVICES

Proactive Operations.

We manage the entire lifecycle of your production environments so your internal team can focus on building new features, not fighting fires.

24/7 Infrastructure Monitoring

We actively monitor CPU, RAM, disk space, and application health metrics. If a server spikes or an API endpoint fails, our automated alerting system notifies our on-call engineers immediately.

Proactive Security Patching

Hackers exploit outdated software. We run continuous vulnerability scans and apply critical OS, Node.js/Python, and library patches during scheduled, low-traffic maintenance windows.

Database Optimization

As your data grows, queries slow down. We routinely analyze slow query logs, add necessary indexes, and perform vacuuming to keep your PostgreSQL/MySQL databases blazing fast.

Disaster Recovery & Backups

We configure automated, encrypted backups (daily/hourly) stored in geographically isolated regions. We regularly test the restoration process to guarantee zero data loss.

Cloud Cost Optimization

Cloud bills can spiral out of control. We analyze your AWS/GCP usage monthly, identifying unused instances, unattached storage volumes, and opportunities for reserved instances.

Bug Fixes & Minor Enhancements

Maintenance isn't just about servers. Our AMC plans include dedicated developer hours every month to fix application bugs, update dependencies, and implement minor UI/UX tweaks.

SERVICE LEVEL AGREEMENTS

Guaranteed Response Times.

We put our money where our mouth is. Our SLAs legally bind us to strict response times and uptime guarantees, with financial penalties if we fail.

Business Standard

For non-critical internal tools and standard corporate websites.

Starting at $500/mo
Support Hours8x5 (Business Hours)
P1 Response Time4 Hours
Uptime SLA99.0%
Automated BackupsDaily
Security PatchingMonthly
Dedicated Account Mgr
Included Dev Hours5 Hours
Request Detailed SLA
Most Popular

Enterprise Premium

For revenue-generating SaaS platforms and mission-critical systems.

Starting at $1,500/mo
Support Hours24/7/365
P1 Response Time< 30 Minutes
Uptime SLA99.99%
Automated BackupsHourly + Geo-Replicated
Security PatchingImmediate (Zero-Day)
Dedicated Account Mgr
Included Dev Hours20 Hours
Request Detailed SLA
INCIDENT WORKFLOW

When Things Break,
We Move Fast.

In complex systems, incidents are inevitable. What matters is the speed of recovery. Our battle-tested DevOps workflow ensures critical issues are resolved before they impact your customers.

Blameless Culture
We fix the system, not the person.

1. Detect & Alert

Automated monitors (Datadog/New Relic) trigger PagerDuty alerts to our on-call engineers within seconds of an anomaly.

2. Triage & Investigate

Engineers analyze logs (ELK Stack) and APM traces to immediately identify the root cause (e.g., bad deployment, DB lock, DDoS).

3. Mitigate & Resolve

Immediate actions are taken to restore service—rolling back deployments, scaling up instances, or blocking malicious IPs.

4. Verify & Monitor

We verify the system is stable across all regions and monitor closely for 24 hours to ensure the anomaly does not return.

5. Post-Mortem (RCA)

Within 48 hours, you receive a detailed Root Cause Analysis report with permanent architectural fixes to prevent recurrence.

OBSERVABILITY STACK

DevOps Tooling.

You can't fix what you can't see. We deploy industry-leading observability tools to gain deep insights into your application's performance and security posture.

APM & Distributed Tracing

Application Performance Monitoring allows us to trace exactly which line of code or which database query is causing latency in your system, down to the millisecond.

DatadogNew RelicOpenTelemetry

Centralized Logging

ELK StackSplunkCloudWatch

Incident Alerting

PagerDutyOpsgenie

Vulnerability Scans

SonarQubeSnyk

Infrastructure as Code (IaC)

TerraformAnsibleAWS CloudFormation

Frequently Asked Questions

These hours can be used for anything you want: fixing minor application bugs, updating text/images, adding small new features, or dependency version upgrades. Hours do not roll over to the next month.

Yes. However, we first require a paid 'Technical Audit & Onboarding' phase (usually 2-4 weeks). During this phase, we audit your code for security flaws, set up our monitoring tools, and build CI/CD pipelines before we can offer an SLA.

Our Enterprise SLA contracts include financial penalties (service credits) applied to your next invoice if we fail to meet our agreed-upon uptime or response time guarantees.